Onboarding to the hospitality industry for tech providers

How to be successful in the hospitality industry: for technology providers

Immersive course on how to navigate in the hospitality environment and scale products fast, specifically tailored to technology companies.

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For investors, founders, executives and other employees of technology companies in travel and hospitality, including product managers, sales, marketing, and customer service teams

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What You Will Learn

This deep dive into how to be effective in our market is brought to you by the author of industry best-seller “Hospitality 2.0”, a lecturer and a founder recently recognized as "top 17 technology professionals inspiring innovation in the US hotel industry".

The composition of the industry that affects technology adoption (fragmentation, stakeholders, main categories of decision-makers, layout of technology ecosystem)
How to build an optimal product roadmap and product management strategy with the right user in mind
How to measure market potential and optimally market and sell to the right target audience and to scale products considering integration dependencies that exist

Customer reviews

The industry has been yearning for such a course

Dori Stein (CEO, Fornova)

As a startup in the hospitality industry many times we need to hire from out of the industry. A data scientist or a top notch developer for example. After the first team member took the course he wrote me: “Ira made sure everything was understandable, even for someone with next to no experience in the industry. The visualisations really helped to make complex relations clear, at moments no visualisation was shown I noticed I longed for them.”

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Hard hitting and relevant content for any tech company trying to navigate Hospitality industry

Arul Prakash (Founder, Buk Technology)

Going through the video is evident that Ira has poured her years of insight and observation into making a concise course, which clearly articulates all that a tech company/executive/investor needs to know about the hospitality industry. Money and time well spent to get acquainted to all the key aspects in this industry. We will definitely be reviewing and course correcting our GTM based on the content covered in this video.

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Course curriculum

1. LESSON 1: Introduction and brief overview of the hospitality industry
2. LESSON 2: Main reasons for low technology adoption in the hospitality industry
3. LESSON 3: Composition of the industry (fragmentation and conflict of interest among stakeholders)
4. LESSON 4: A glance at hospitality operations and how they’re evolving
5. LESSON 5: Role of data in our industry (data as the new currency, and who is at the top in the data kingdom)
1. LESSON 6: Overview of hotel technology ecosystem: evolution, integration dependencies, hierarchy and what is changing
2. LESSON 7: Main categories of vendors in the hotel technology ecosystem
3. LESSON 8: Distribution category, the problem child
4. LESSON 9: Non-lodging tech: restaurants, meetings & events, theme parks
5. LESSON 10: OTA relationships and evolving role of Google
1. LESSON 11: Cloud computing
2. LESSON 12: Artificial Intelligence, cobotics
3. LESSON 13: Metaverse, Web 3.0, VR/AR/XR, blockchain and their applications in our industry
4. LESSON 14: Alternative Accommodations sector
5. LESSON 15: COVID-19 pandemic
1. LESSON 16: Tech Product Management in the hospitality industry: how to BUILD your products with the right end user in mind
2. Lecture 17: Tech Product Marketing in the hospitality industry: how to BRING SOLUTIONS TO MARKET and target the right customer
3. Lecture 18: How to SELL your products to hospitality companies
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4. Lecture 19: Main future trends in the evolution of hospitality tech
5. Lecture 20: Main investment opportunities in the next 5-10 years

About this course

20 lessons
5.5 hours of video content

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Understanding major barriers and obstacles before investing in your product. Integration dependencies and barriers. Partnership opportunities (referrals and/or reselling). Identifying key decision-makers in different segments (brands, management companies, owners).

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About the instructor

Ira Vouk

Best-selling author of top industry publications, a software founder and technology innovator who brings nearly two decades of practical industry experience.

Frequent speaker on the topics of hospitality technology, distribution, revenue management, profitability and automation (AAHOA, HEDNA, HITEC, ICHRIE).

HITEC Advisor @ HFTP, Strategic Advisor @ HTNG, Hospitality & Tourism Alliance Advisory Board Member @ The California State University, former Advisory board member at Cornell CHR @ School of Hotel Administration.

Adjunct professor at SDSU. Guest lecturer at UDEL, DU, SJSU, University of Angers (France).